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1. What materials are Creande products made of?

Creande products are crafted from high-quality materials. Our furniture is typically made from durable wood types, while accessories feature various metals and glass materials.

2. How can I track my order?

You can track the status of your order and estimated delivery date by logging into your account or contacting us directly for assistance.

3. What is your return and exchange policy?

At Creande, we prioritize customer satisfaction. We accept returns or exchanges of unused products in their original packaging within 30 days. For detailed information, please visit our returns and exchanges page.

4. Can I place a custom furniture order?

Yes, Creande accepts custom furniture orders. Contact us to discuss your needs and preferences, and we'll provide detailed information on our custom order process.

5. How are shipping costs calculated?

Shipping costs vary based on the size of your order and delivery address. You can find detailed shipping cost information on the payment page during checkout.

6. In which countries are Creande products available for purchase?

Creande products are primarily available through our online store worldwide. Please contact us for assistance in finding the nearest authorized retailer.

7. How can I contact customer service?

Our customer service team is here to assist you. You can reach out to us using our Contact Form or directly via email for any questions or support needs.